Wednesday, July 24, 2013

Surge Protector Pics for Gabe

Here are some pictures of our surge protector that was removed last night.  It's hard to see the burned places since it is black and because our camera is not good at taking close ups of small things like this.  I spoke to and wrote an email to Newmar and North Trail RV today explaining the problem and what I would like them to do to remedy it.  After thinking about this overnight I no longer want another surge protector of either kind and want my money for the surge protector and installation charges refunded as well as what I paid for the rv tech call last night.  The Newmar person said my demand seems very reasonable to him but others at Newmar and North Trail will make that decision.

Tomorrow we head out for Williams, AZ.  The trip will take us about five and one half hours or so.  We are staying in Williams five days so we will have a little more exploration time.  We could have spent much more time in the Albuquerque/Santa Fe area but enjoyed the sites we were able to see and especially enjoyed the balloon ride.


Here is the surge protector.  The end with the individual wires showing was wired into the transfer switch box while the other end was part of the long cord that would plug into the electrical pedestal at the rv park. The transfer switch box is what switches the power from shore power or the generator.



I couldn't get it to focus on something this small and close but you can see the wires on the left side have started burning the insulation off of them


On this side the plastic has kind of melted around the input connections and one of the wires was actually burned into and came out from under the lug where it was attached.  The RV tech guy said he couldn't tell if the failure was caused by a malfunction of the surge projector or due to a bad installation  (kind of like the wiring on my pickup truck lights North Trail did for us).  The more this kind of stuff happens the more I like doing things myself even though I know nothing about what I am installing until I start researching it.